Frequently Asked Questions

The main difference is visit frequency and the level of local coordination. Home Watch includes one scheduled visit per month, Property Care two, and Complete Care four. Final scope is tailored to the property.

The agreed scheduled visits, checklist-based observations, reporting and the coordination included in your plan. Cleaning labour, repairs, materials, specialist trades, pool chemicals/technical servicing and extra visits are separate unless specifically included.

Yes. A one-off property check or practical visit is a good way to start. If recurring care is useful, we can then recommend the appropriate plan.

No. Urgent visits are subject to availability, location and safe access. North Coast is not an emergency service or alarm-response provider.

Yes, photo reporting is part of the agreed care-plan workflow. If a problem is found, we document it in more detail and recommend the next step.

Yes. These can be recurring or one-off add-ons. The exact frequency and price depend on the property and scope.

Often yes. Suitable repairs can be quoted and completed after approval. Regulated or specialist work is coordinated with an appropriate qualified professional where required.

Yes, key holding and agreed access can be arranged. Access is only provided according to your instructions and the agreed service.

Yes, urgent visits can be requested. Availability and response time depend on location, workload and the nature of the problem.

Our core area includes Kavarna, Balchik, Dobrich, Albena, Varna and surrounding villages, generally within approximately 100–120 km.

We cover a wide range of practical work including bathrooms, tiling, painting, drywall, water and drainage repairs, roofs, waterproofing, fences, exterior work and general renovation.

Photos help us assess the work. You can send up to 6 photos through the form when available. For video or a direct enquiry, use WhatsApp or email.

We first clarify the scope. For work that needs a site visit, the quote is prepared after assessment. Payment terms are agreed before work starts.

Yes. Visits can be arranged as one-off checks or as an ongoing property-care plan.

Yes. A pre-arrival visit can check the property and identify maintenance issues. The exact preparation tasks are agreed in advance.

Where local rules require a qualified or authorised specialist, that work is coordinated with an appropriate professional rather than being presented as unlicensed work.

Yes. Contractor access and coordination can be arranged where it helps complete the job efficiently.

Send the property location, a short description and photos if you have them. We will reply and agree the next step.